How We Think

With over 20 years of experience in operations, operations excellence, manufacturing, supply chain, logistics and customer service in both large public as well as small startup companies, I have learned that it is the “soft stuff” of management and operating  functions  that can lead to success and job fulfillment.

Operational Excellence can only occur by ensuring:

  • Respect for individuals and knowing that no one can do it by themselves
  • Individual excellence
  • Team excellence
  • Cultural excellence

I am someone who:

  • Has learned the value of listening to others
  • Understands the criticality and efficiency of communication, collaboration and cooperation
  • Is continuously seeking knowledge
  • Knows the difference between smart people and wise people
  • Believes that a person’s fate is determined by their character
  • Knows that scars make you wiser, and has learned from past experiences
  • Knows that nothing happens by itself and that everything matters
  • Knows that organizations left to their own devices will dissolve
  • Believes a business case can be made to bring manufacturing back to the United States

I understand the importance of:

  • Teaching and mentoring both up and down an organization’s hierarchy
  • Putting programs in place to actively close the gender gap
  • Continuous learning
  • Authenticity and transparency
  • Practicing a corollary of the Golden Rule “treat people as you would want someone to treat your partner”

If we can first have a meaningful conversation on the above, then we can start to talk about my professional philosophies, knowledge, skills and experience to see if I would be a good fit for the role.

We can then talk about my successes and failures in improving, transforming and transitioning teams or organizations by using my skills in Operational Excellence, Project Management, Lean Six Sigma, COGS reduction, reorganization and transformation, Continuous Improvement, developing organizations, New Product Introduction, Technology Transfer.

The hard stuff is easy; it’s the soft stuff that is hard.

basics  disney